Welcome to O&D Perfumes! By using our website (odperfumes.com) and purchasing our products, you agree to the following terms and conditions. Please read them carefully.
1. General
These Terms and Conditions govern your use of our website and the purchase of products from O&D Perfumes. By accessing our site, you agree to comply with all applicable laws and regulations.
2. Product Information
We strive to ensure that all product descriptions, images, and prices are accurate. However, minor variations may occur. All products are subject to availability.
3. Orders and Payment
By placing an order, you confirm that all details provided are accurate and complete. Payment must be made in full at the time of purchase through our secure checkout system. We reserve the right to refuse or cancel any order at our discretion.
4. Shipping and Delivery
We deliver products across Kenya, Uganda, and Tanzania. Delivery times may vary based on location. While we strive to meet estimated delivery times, delays may occur due to unforeseen circumstances.
5. Refunds and Exchanges
Please refer to our Refund Policy for detailed information on returns and exchanges. An exchange can be processed if the product is in a fully resalable condition (not damaged, unopened, and unused). Customers must contact us within 24 hours of receiving the product. Refunds will only be processed once the returned item is received and inspected.
6. Privacy and Data Protection
Your privacy is important to us. Please review our Privacy Policy to understand how we collect, use, and protect your personal information.
7. Limitation of Liability
O&D Perfumes is not liable for any indirect, incidental, or consequential damages arising from the use of our products or website. Our liability is limited to the purchase price of the product.
8. Changes to Terms and Conditions
We reserve the right to modify these Terms and Conditions at any time. Any changes will be posted on this page with the updated effective date.
9. Contact Us
If you have any questions regarding these Terms and Conditions, please contact us at:
O&D Perfumes – Contact Us
By using our website and purchasing from O&D Perfumes, you acknowledge that you have read, understood, and agree to these Terms and Conditions.
